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Here are some common questions, often asked by people, to know more, before they sign up for our services.
This section may help answer most of your pre-sales questions, if you have still some additional questions not provided over here, then please feel free to visit our Support Desk for more help and information.
 
Pre-Sales Questions:  [ Show all Answers ]
  I've seen web hosting cheaper than yours, what's the deal?
  How soon will my account be setup and ready to use?
  How long does it take to get my domain working?
  Can I transfer existing domain name to you?
  What domain names do you support?
  What are Domain Pointers?
  I have a Windows and you have UNIX servers. Can I still use your service?
  What is DNS and what are NameServers?
  How long does DNS changes to take effect?
  Are eggdrop bots allowed?
  Can I host an XXX/adult site?
  Can I have Warez, Appz, Serialz and or commercial software on my homepage?
  What is your policy on SPAM?
  What if my site breaks your "acceptable usage policy" rules?
  Do you have a database system?
  Does my website get a control panel?
  Do you offer password protected directories?
  Will I have unlimited access to update my pages?
  Do you offer Ecommerce or a shopping cart program?
  Do you offer Server Side Includes (SSI)?
  Do you have Front-Page extensions?
  What is Virtual Hosting?
  How many virtual hosting accounts are located on each server?
  Can I resell space within my own account?
  Do you offer 24/7 technical support?
  What kind of Technical Support do you provide?
  Why do I need a static/dedicated IP address?
  What are your server specifications?
  What software do you run?
  What is the connection speed of your servers?
  How do I transfer my domain name to you without downtime?
  Can we add services as we grow and need them?
 
Domain Name Questions:  [ Show all Answers ]
  Do I own the domain registered by TechnoMates? Can I transfer it at will?
  Will I be able to access my domain name with or without the 'www.'?
  How long does it take before my domain name is active?
  What is a domain name?
  Can I have additional domain names pointed to a subdirectory on my account?
  Can I have multiple domain names pointed to my current website?
  Why can't I create sub-domains?
 
Uploading/FTP:  [ Show all Answers ]
  What is FTP?
  I use another product. Is it compliant with your servers?
  What FTP software should I use and where do I get it?
  I've uploaded my files but my site is not coming up in my browser?
  What directory do I upload my CGI scripts to?
  I am getting stuck trying to upload, what do I do?
  I uploaded a new version of a file, but I still get the old one?
  How do I create an FTP account for a user?
  How do I access my main FTP account via a web browser?
  How do I setup Anonymous FTP?
  How do I access a file on my Anonymous FTP site from my web browser?
  How do I access my Control Panel?
  How do I create/access my secondary FTP accounts?
 
CGI Scripts and Databases:  [ Show all Answers ]
  What is CGI?
  Do you allow CGI to run on your servers?
  Where can I put my CGI scripts?
  What is the path to ...?
  What is the exact physical path to your root directory on the webserver?
  Why doesn't my CGI work?
  Can you help me troubleshoot my script?
  Why Does My CGI script give me a Permission Denied Error?
  I keep getting a 500 Internal Server Error. Why?
  What version of Perl are you running?
  What version of PHP are you running?
  What permissions should I use?
  What is PHP?
  Where can I learn how to use it?
  Can I use the Ultimate Bulletin Board (UBB) forum on my site?
  What version of mySQL are you currently running?
  How do I setup Hit Counters, Guestbooks, etc?
  Why am I getting a 403 Forbidden Error?
  What are the basics of installing scripts?
  How do I set permissions with WS_FTP?
  Where do I put scripts?
  I am unable To Delete CGI Related Files...
  How to I create a MySQL Database?
 
Email:  [ Show all Answers ]
  Is my Email setup?
  What is the difference between POP3 and Forwarding?
  How do I create additional POP accounts and Email forwarding?
  How do I check my Emails?
  You offer unlimited E-mail aliases, what does that mean?
  Can you forward all my email to a separate email address? If so, how do I do it?
  How do I check my email through eudora or netscape mail?
  What do I use for my SMTP?
  How come I can't send mail?
  How do I check my e-mail through a web browser (webmail)?
  How much space do I have for my POP Accounts?
  I have a mailing list, how many emails can I send out?
  How do I block SPAM messages?
  Do you support Everyone.Net?
  Will my existing pop accounts still work if I use Everyone.Net/BigMailBox.com?
  I still can't send email. What's wrong?
  Why do I get a "Relaying Denied: Authenticate with POP first" error?
 
MS FrontPage:  [ Show all Answers ]
  What are FrontPage Server Extensions?
  Can you help me with FrontPage problems?
  Can I use FTP to upload my files when I have FrontPage Extensions?
  Can I use cgi-scripts when FrontPage extensions are installed?
  Will using FTP corrupt my FrontPage Extensions?
  How do I prevent FrontPage from uploading several large files?
  How do I activate my FrontPage extensions?
  Do you support FrontPage 2002?
  Why does FrontPage just hang when establishing a connection to my account?
  Should I use my FTP account if i have Frontpage Extensions installed?
  Will Frontpage forms work?
 
Real Audio/Video:  [ Show all Answers ]
  How do I setup real audio streaming?
  Do you have Real™ server installed?
  Will we be able to stream RealMedia files via HTTP?
  What are some of the special features of the RealServer?
  How do I get around not having "bandwidth negotiation"?
  What software do I use to create Real Audio and Video files?
  Where can I learn more about Real Audio and Video?
 
 
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